We start picking up guests (staying in Hanoi Old Quarter) from 7:00 AM. For those, who stay outside the Old Quarter area, please gather at either one of the following addresses:
- Arcady Office: No. 3, Phan Huy Ich Street, Ba Dinh District, Hanoi
Pick-up time: 7:00 AM
- Hanoi Opera House: No. 1, Trang Tien Street, Hoan Kiem District, Hanoi
Pick-up time: 7:40 AM
The distance from Hanoi to Got Pier Station in Cat Hai Town, Hai Phong City is about 130 km. The transfer takes around 2 hours on Hanoi – Hai Phong Expressway. We arrive in Got Pier at around 10:00 AM (in the day tour itinerary). Our boat and crew are ready to welcome you on board.
Our day boats can accommodate more than 30 guests each. We normally arrange around 30 guests in one boat to make sure the comfort for guests. For charter reservation, please contact us via our email: info@arcadycruise.com or hotline number: +84 916 865 586.
In order to make payment, you can refer to one of these following methods:
- Via PayPal: After you confirm your booking and payment method, we will send you a PayPal link to make online payment.
- Bank transfer: You can transfer your payment to us via online banking.
- In cash: We will come to your place in Hanoi Old Quarter area when you arrive in Hanoi to collect the payment. Or, you can visit our office at No. 3, Phan Huy Ich Street, Ba Dinh District, Hanoi to pay for your trip.
We have regular menu for all guests and special menu for vegetarians. If you have specific requests on food or drink, please notice us when booking at info@arcadycruise.com.
- Free of charge for infant (below 04 years-old), other expenses are paid by parents.
- Children from 05 to 10 years-old are charged 75% of the adult price.
- Two adults bring 2 children, the 2nd child will be charged 75% of adult price.
- Children 75% have one private seat and water as adults.
You should bring the necessary items to enjoy a lot of interesting activities on Halong – Lan Ha Bay 1 day tour:
- Swimsuit
- Sun cream
- Towels
- Flip-flops
- Short clothes
- Hat or cap
- 100% of tour price: If you inform your cancellation 24 hours before the tour date.
- 50% of tour price: In case of bad weather (the boat is not allowed to depart) the tour cost will be reimbursed 50% of the original price.